Post & Packing:
We provide competitive courier and packing postal costs to U.K. and worldwide.
Prices start from just £1.99. We also offer Recorded Delivery & Special Delivery Options.
Please Note: Costs are for Postage & individual packaging not just postage – we always take great care with your packages, as we want you to receive them in the best possible condition
RETURNS
We carry out stringent quality checks on all of our products, but in the unlikely event of a product having a defect, then please contact us or call us on 01848 330273 within 48 hours of receiving the goods. You will then be given a returns number for our reference. When returning goods to us, for your own protection, please return the item by recorded delivery or obtain a certificate of posting, although the certificate is not proof of delivery, you would be eligable for compensation from the Royal Mail. We cannot be held responsible for lost or delayed products. Once received, the product wil be assessed for defects and a refund given if confirmed defective. We will also refund your postage on all defective products
PERSONALISED products are not eligable for return unless defective or due to exceptional circumstances. In the event that a personalised (non faulty) item is accepted for return a handling charge of 20% + initial postage costs will be deducted from the refund. The goods must be returned within seven (7) days of receipt to be eligible for a refund.
